Patient Resources — Flat Creek Medical Clinic
Everything you need to manage your care — from your first visit to ongoing health management.
New Patient Information
Welcome to Flat Creek Medical Clinic! We’re so glad you’re here.
Here’s what to know before your first visit.
What to Bring
A valid government-issued photo ID
Your insurance card(s)
A list (preferably bottles) of current medications, including supplements and over-the-counter medications
Any relevant medical records, recent lab results, or specialist notes
Your co-pay or payment method, if applicable
What to Expect
Your first visit will include a thorough review of your health history and any current concerns, a physical assessment as appropriate, and a conversation about your health goals and priorities. Plan for approximately 45–60 minutes. Before you leave, we’ll make sure you have a clear picture of next steps.
Patient Portal
Our secure patient portal gives you 24/7 access to your health information and care team.
- View upcoming and past appointments
- Request prescription refills
- Send secure messages to our office
- Access visit summaries and lab results
- Pay your bill online
New Patient Forms
New Patient? Register Here
Insurance & Billing
We want to make the billing side of healthcare as simple as possible. Below is what you need to know.
Accepted Insurance Plans
Billing FAQ
Do you accept my insurance?
We accept a range of insurance plans. Call us or use the contact form to confirm your coverage before your visit.
What if I don't have insurance?
We offer cash-pay rates. Please contact our office to discuss pricing before your visit.
Will I owe a co-pay?
Co-pays vary by insurance plan. Check with your insurer or contact us and we’ll help you understand what to expect.
How do I pay my bill?
You can pay online through the patient portal, by phone, or in person at our office.
Do you offer payment plans?
We understand that healthcare costs can be a burden. Please talk to our staff — we’ll do our best to work with you.
Helpful Health Resources
We believe informed patients make better health decisions. Here are a few trusted resources:
Patient-friendly health information from the U.S. National Library of Medicine, covering conditions, medications, and wellness topics.
Contact & Hours
Hours
Monday-Thursday 7:30-3:30
Friday 7:30-10:30, 10:30-3:30 by appointment only